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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (512) 690-4124

"They're nice and conveniently located. My chief complaint is time management. I brought my dog in for a routine dental cleaning. I had to drop him off at 8:20 and he wasn't done until after 2pm, which means he sat in a kennel for hours waiting. Then I couldn't pick him up for 2 hours so they could monitor him post procedure, which I get. I showed up right at my scheduled 4pm pickup time and it took almost 30 minutes for them to check us out and get my dog back to me. My dog gets incredibly stressed when he's away from us/home and I just felt like he was at the vet for 8 hours for a procedure that would have taken maybe an hour...? I do like this vet office, I just wish procedures were scheduled in a way to minimize the time and stress. Maybe all offices schedule this way. If so, it sucks."

Jennifer J.

(512) 690-4124 Appointments
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